Have questions? Read or search our FAQ.

• How does the Sutera pillow work?
• How does sleeping on a Sutera pillow feel? 
• What makes the Sutera pillow different from other memory foam pillows? 
• Who is best suited to use a Sutera pillow? 
• How do I care for my Sutera pillow?
• Do you have a King size version?
• Sutera Orthopedic Contour Pillow Instruction Manual

• How does the Lavender Zen pillow work?
• Who is Lavender Zen for?
• What is the difference between the Sutera orthopedic pillow and the Lavender Zen Pillow?
• What are the benefits of lavender essential oils?
• How do I care for my Lavender Zen Pillow?
• Lavender Zen Instruction Manual
• How long does the lavender scent last?

See all articles in Lavender Zen Pillow →

• Why should I choose a memory foam pillow? 
• Do your pillows really work? 
• What can I do if my pillow has a strong smell to it?

• How does Hydroluna work?
• Do silk pillowcases really make a difference?
• Is Hydroluna made entirely with silk?
• What should I know about hyaluronic acid?
• What size is the Hydroluna pillowcase?
• How do I care for my Hydroluna pillowcase?

• Tell me more about Lavender Zen Dream Mist.
• What are the benefits of aromatherapy and essential oils?
• How do I use the Lavender Zen Dream Mist?
• Can I spray it on my body? 

• Where are Sutera products made?
• Do you have a physical store? 
• What are your live customer support hours?

• Can I change my order?
• Do you offer a 3 or 4 installment payment option?
• Where do you ship?
• Which currency will I be charged in?
• Will I pay taxes for international shipping?

• How does shipping work?
• How can I track my package?
• What if I'm not home for delivery?
• I haven’t received my order, what do I do?

• How do I cancel my order?
• Do you accept returns?
• How do I return?
• What is your return policy?